Q: One of my games timed out, even though I thought I still had time. Can it be reinstated?

A: The system time on all GameKnot servers is automatically synchronized with high-precision atomic clock servers on the Internet. We also have several automated checks in place to make sure that the time control of each game is working correctly (i.e. the system has several automated "judges" that all have to agree before the game is declared as timed out). Ever since the system was implemented back in 2000, we haven't had a single problem with any of the games, so it is probably safe to say that there are no hidden "bugs" and the system is working 100% correctly.

Please refer to question #8 for more information on how to request a reinstatement for a time-out game.